Pathways for Concerned Others

Families, partners, colleagues, and friends seeking support for someone facing addiction or substance use challenges.

Family and friend support and referral

For those who have a loved one experiencing alcohol or other drug issues, it can be overwhelming and distressing. We understand how difficult it can be to make sense of what’s happening, and how helpless it can feel when you’re doing your best to support someone you care about. Navigating alcohol and drug services can seem complex and confusing, and it’s often hard to know where to begin.

Lumera provides a safe and supportive space for families, partners, friends, and colleagues to access education, guidance, and a clearer understanding of what their loved one may be experiencing. We’ll walk you through treatment options, explain the pathways available, and offer tailored guidance specific to each unique situation. Most importantly, we’ll work with you to develop a personalised support or referral plan that gives you clarity and direction.

Following this, Lumera will:

  • Liaise with GPs, specialists, or other service providers to ensure coordinated care.

  • Provide referrals to services aligned with your loved one’s needs and goals.

  • Offer gentle outreach to introduce the idea of support to your loved one, where appropriate.

  • Research and recommend services, tools, and strategies relevant to the situation.

Contact us to arrange an initial conversation about the situation you're facing with your family member, friend, partner, or colleague. Lumera will walk alongside you… with care, understanding, and a clear pathway forward.

Vitality and renewal.

On a healing pathway, clients can find their best life again and reconnect with their whole self.

Ongoing family education and support sessions

Our coaching appointments for concerned others are a space to check-in, reflect on your loved one’s recovery, and explore strategies that support both your wellbeing and theirs. You’ll receive practical tools, education, and skills to help you feel more informed and empowered in your role.

Are you ready to chat with Jeff? Introductory sessions available.

  • Lumera offers support and education to gain an understanding into a loved one's alcohol or drug issues.

  • An opportunity to share your own story of how a loved one's issues are affecting you and others (and themselves!).

  • Find out what your role can be in providing healthy support.

  • Find out what support is available in your community.

  • Understand how Lumera can support clients with Alcohol or other Drug issues with their own journey in dealing with these issues.

Schedule a face-to-face or telephone session with Jeff, a positive step forward in supporting your loved one towards recovery.