Pathways for Concerned Others
Families, partners, friends and colleagues seeking support for someone experiencing concerns with alcohol or other drug use.
Family and friend support and referral
For those who have a loved one experiencing alcohol or other drug issues, it can be overwhelming and distressing. It can be difficult to make sense of what’s happening or know where to begin, particularly when you’re trying to support someone you care about.
Lumera helps families, partners, friends and colleagues understand the options available and navigate alcohol and other drug services with greater clarity. We’ll explain relevant treatment and recovery pathways, provide guidance specific to your situation, and work with you to develop a personalised support or referral plan that provides a clear way forward.
Following this, Lumera will:
Liaise with GPs, specialists or other service providers to help ensure coordinated care.
Provide referrals to services aligned with your loved one’s needs and goals.
Offer gentle outreach to introduce the idea of support to your loved one, where appropriate.
Research and recommend services, tools and strategies relevant to the situation.
Provide ongoing coaching and support for families and concerned others as they navigate their loved one’s recovery.
Not sure where to begin? Arrange an introductory phone consultation with Jeff to talk through what’s happening with your family member, partner, friend or colleague. It’s an opportunity to ask questions, understand how Lumera may help, and identify a clear next step.
You can also read the FAQs to learn more about Lumera’s approach and how you can support a loved one through recovery.
Vitality and renewal.
On a healing pathway, clients can find their best life again and reconnect with their whole self.
Ongoing education and support for families and concerned others
Recovery can change relationships and family dynamics, bringing new challenges and conversations along the way. Lumera’s ongoing coaching appointments give families and concerned others an opportunity to check in, work through challenges as they arise and consider how best to respond.
Sessions focus on practical strategies and skills, including constructive communication, establishing healthy boundaries, recognising what is within your control and looking after your own wellbeing. As your loved one’s recovery progresses, ongoing coaching can help you adapt your approach and feel more confident in the support you provide.
Introductory calls are available, or you can proceed with a full support session with Jeff through Lumera’s online booking system.
Are you ready to chat with Jeff? Introductory sessions available.
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Understanding what your loved one is experiencing can make it easier to respond with empathy while also looking after yourself. Lumera provides practical education about alcohol and other drug use, recovery and the challenges that can arise along the way.
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Yes. These sessions provide a confidential and supportive space to talk openly about what you and your family are experiencing. Your wellbeing matters too, and you don’t need to navigate the impact of someone else’s alcohol or drug use alone.
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Supporting someone doesn’t mean taking responsibility for their recovery. Lumera can help you understand how to provide healthy support, communicate constructively, establish boundaries and recognise what is within your control.
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There may be additional services, community programs and support networks that can help you and your family. Lumera can help you understand the options available and connect you with appropriate support where needed.
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Lumera provides individualised support for people experiencing concerns with alcohol or other drug use. This can include comprehensive assessment, an individual recovery plan, recovery coaching and ongoing support tailored to the person’s needs.
Schedule a complimentary telephone session with Jeff, a positive step towards supporting your loved one. Or view all FAQs to understand Lumera’s support services better.